Insurer response to DEI benefits plans and services response

This is a response to a client’s request for proposals (RFP) asking their insurer how they address diversity, equity, and inclusion in their benefits plans and services.

Your interest in how we address diversity, equity, and inclusion (DEI) is appreciated. Canadian (and global) employers increasingly strive to embrace inclusive work environments, and our group benefits solutions continue to evolve alongside those needs. Because not all employees are the same, our workplace benefits plans are as diverse as our Clients’ teams.

A crucial aspect of showing your team you value them is providing benefits that meet their needs. We help you achieve this by offering benefits plans that support various mental, physical and social support requirements and scenarios. Understanding how different cultures, beliefs, lifestyles, and locations impact your employees helps us deliver the high-standard benefits our Clients demand.

A vital aspect of the value we offer is how we deliver it. Our Client Care Centre provides global support in over 200 languages. Our Future of Work initiative accommodates our employees’ various work location requirements without sacrificing our Clients’ service quality. Inclusivity is integral to how we operate in all respects, including our hiring, placement, education and advancement practices and goals. With this in mind, our business relationships adhere to a strict Supplier Code of Conduct, ensuring DEI is valued at all stages of our Client support systems and benefits.

We continue to learn and evolve as we strive to push through barriers and improve inclusivity. This commitment to our Clients’ diversity, equity and inclusion demands is evident in our workplace benefits plans and Client support solutions. Our offerings deliver intrinsic value and show your employees you value them as individuals.